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At TFG Partners, our benefits plan audits have numerous safeguards in place, both internally and externally, to protect your confidential data. Our systems and people provide the utmost protection for the privacy and security of your Protected Health Information (PHI) and Personal Identifiable Information (PII). All of our policies and practices are designed with a security-first mindset and proven successful over many years.
TFG Claims Auditing Has Unmatched Safety and Security Protocols
We ensure that your PHI/PII remains safe at all times whether oral, written, or electronic. We’re also well insured for the full scope of our benefits plan auditing services. Because many of our people have prior experience in the health insurance industry, we’ve designed every aspect of our audit process with data security in mind.
Our TFG Partners offices maintain restricted access both on and off-hours. We have significant data security safeguards built-in throughout our systems and software — our physical facilities are have 24/7 security and alarm systems.
Our Technology Audits Claims with Built-In Safeguards
At TFG Partners, we use ultra-advanced encryption technology on raw data files and store PHI/PII data safely on our secure internal servers. All our laptops are password-protected with Multi-Factored Authentication (MFA) and all hard drives are encrypted. It’s all part of our 100-percent commitment to keeping your confidential data safe and secure
The Security of Our Proprietary Technology Leads the Industry
Any remote access to our systems is strictly controlled with leading-edge firewall and SSL networking technology. We run our business with a large corporate approach and keep our data security at the highest level. We also run backups with equally sophisticated security protocols. It includes AES encryption technology sent electronically to a secure location to assure business continuity under any circumstances. We understand our client’s needs and go out of our way to meet them.
Everyone on our team is thoroughly trained and up-to-date on our security commitments. Our auditing software is continuously updated and improved from a data security standpoint. Our systems thoroughly identify and authenticate users and validate their access requirements.
We are Expert Claim Audit Professionals Working Securely
Each member of the TFG team is focused on data security and confidentiality throughout our claims auditing process. Our people pass background checks before they begin working with us and we grant access to our servers carefully and selectively — only TFG staff members have log-in IDs. We use Multi-Factor Authentication (MFA). We require strong passwords, updated frequently for our systems and software. It’s a smarter and safer way of working to assure confidentiality as we audit and review your self-funded plan’s claims-processing data.
Your Company’s Data is Safe with Our Firm and Our People
Confidentiality agreements are required for our audit projects and we are fully insured. We have a cyber liability policy covering loss of digital assets, business interruption, cyber extortion, security event costs, network security and privacy liability, and cyber terrorism.
We are firm believers in ongoing training and are dedicated to continuous improvement. Data security exists in a rapidly changing environment. What worked (or was enough) yesterday may not be enough for today. It’s why we review our systems and processes every day to make sure we’re ahead of the curve with data security. Our clients are world-class global organizations and we meet their need for service of an exceptional caliber.
Our Physical Facilities are Safe and Secure
- Restricted Off-Hours Access
- Electronic Access Control / Keypad Access System
- Securely Locked Data Stored at our Facility
- 24/7 Security with Alarm and Phone Systems
- Locked and Secured Server Room
- Shredding Service for Discarded Documents